The client pays €0 for out-of-court business debt collection in the usual case. Collection costs are generally paid by the debtor. See pricing for the client-fee exception.
Add the claim details and supporting documents. Claims against companies can be submitted online, including several invoices.
02
We clarify the situation.
We check the facts of the claim and contact the debtor. The debtor can pay or file an objection.
03
We seek an agreement.
If immediate payment is not possible, we help reach a payment agreement or an affordable payment schedule.
04
We monitor fulfilment.
The goal is a fulfilled agreement and money received. Further steps depend on the claim and the terms.
Pricing
Costs are clear.
Out-of-court collection of a business debt normally costs the client €0 when the debtor pays the recoverable collection costs. Our full price list explains other services, exceptions and statutory fees.
Company background information and monitoring help identify payment risks earlier. Inforegister also provides tools for publishing payment defaults and signing payment agreements.
Out-of-court collection of a business debt normally costs the client €0 when the debtor pays recoverable collection costs. The limited client-fee exceptions, withdrawal fee and success fee on collected interest invoices are explained in the price list and service terms.
What collection costs can a consumer debtor be charged?+
Under § 113², up to €5 for one paid reminder per obligation due while the contract is in force, after at least one free reminder. After the contract ends, the total cap per consumer contract is up to €30, €40 or €50 depending on the claim amount. Letter fees and intervals of at least 7 days are also regulated. The cap is not an automatic charge and does not restart when a claim goes to a collector. See the table and full conditions.
Do you also handle debts of private individuals?+
Yes. Claims against companies can be submitted using the online form. For the terms and how to submit a claim against a private person, write to info@kreedix.ee. Disclosure of a private person's data is subject to separate rules and requires a legal basis.
Can I submit several invoices at once?+
Yes, when submitting a claim you can add invoices and documents that support the claim. To agree on the format and terms for a larger file of claims, contact us.
What happens to a payment default when a payment schedule is agreed?+
For a claim against a company, the payment default is not shown in our public view while the signed agreement is being fulfilled. If the agreement is signed before publication and fulfilled in full, the claim stays out of our register's public view. This is not a promise about information held in other registers.
What if I disagree with a claim?+
Contact us and explain which claim or amount you disagree with. You can request the underlying documents and file an objection. The existence of the claim, its amount and the conditions for publishing the data need to be checked separately. File an objection by email.
Is payment guaranteed?+
No. The aim is to reach payment or an agreement that can be fulfilled, but the outcome depends on the circumstances of the claim, the evidence and the debtor's ability to pay. Options for court or international proceedings are assessed separately.
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